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At IM STORAGE, we understand that you may have questions about our services. Here are some answers to our most frequently asked questions. If you don't find what you're looking for, please don't hesitate to contact us. We're happy to help!

  • Are there any restrictions on the type of goods IM Storage can handle?
    We handle a wide range of goods; however, for specific requirements or restrictions, please contact us directly for more information.
  • Is the storage facility at IM Storage secure?
    Absolutely. Our facility is equipped with 24/7 CCTV surveillance and state-of-the-art security measures to ensure the utmost safety of your goods.
  • How does IM Storage ensure efficient shipping and distribution?
    We utilise strategic location advantages, advanced technology, and a skilled team to ensure efficient and timely shipping and distribution.
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What makes IM Storage’s 3PL services unique?
    Our unique selling point in 3PL services lies in our ability to directly invoice major retailers through Electronic Data Interchange (EDI), combined with a comprehensive suite of logistics services.
  • What services does IM Storage offer?
    IM Storage specialises in comprehensive logistics solutions including pallet storage, inventory management, freight forwarding, shipping and distribution, and advanced 3PL services.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where are you located?
    We are ideally situated just off Junction 9 of the M5 Motorway, offering unparalleled access to key transportation routes like the M5, M42, and M6. Plus, we're conveniently just a 45-minute drive from Birmingham International Airport.
  • How does IM Storage handle inventory management?
    Our facility uses a fully integrated Warehouse Management System (WMS) for real-time inventory tracking, ensuring efficient space utilization and accurate management of stock levels.
  • Can IM Storage handle large-scale distribution needs?
    Yes, we are equipped to handle large-scale distribution requirements with our extensive network and infrastructure, including advanced technology for efficient processing and distribution.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • Does IM Storage offer any bespoke services?
    Yes, we offer bespoke logistics solutions tailored to meet the unique needs of each client, ensuring personalized and effective service.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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